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Limited Warranty

Every piece of Sawyer’s Fine Flooring Ltd. material is subjected to many strict quality control inspections. Sawyer’s Fine Flooring Ltd. warrants to the original purchaser that it’s product in its original manufactured and purchased condition will be free from manufacturing defects. Damage, if any, sustained by the flooring material due to improper transportation, handling, storage, installation, excessive humidity, excessive dryness, over in-floor heating systems, substandard sub floors, and any other cause is not covered by this warranty.
 

Moisture level of wood product will be less than 8% upon shipment from flooring manufacturer and grading within NWFA guidelines. All material is guaranteed to be as specified. All work will be completed in a manner accepted in standard industry practices.
 

We warrant these products, to the original purchaser, for a period of 1 (one) year after the date of purchase.
This warranty is non-transferable and is exclusive to the original purchaser of the Sawyer’s Fine Flooring Ltd. product.

 

Wood product must be installed within 45 days of product receipt or warranty will be voided.
 

Sawyer’s Fine Flooring Ltd. warrants that the finish provided on its inlays will meet or exceed the finish warranty of the hardwood floor in which the inlay is installed

Warranty Exclusions

This warranty does not extend to or cover scratches, indentations, damage by neglect or any other damage caused by improper handling, storage, installation, environmental extremes, improper maintenance, insufficient protection, misuse or improper alterations of the original manufactured product, water damage, fire, discoloration due to variations in the exposure to sunlight, furniture transfer marks on the floor, spiked heel shoes, pets, and insects. Checking and cracks caused by improper moisture control is not covered by this warranty as all wood floors will expand and contract with the change of seasons. Your warranty will not be valid if the hardwood inlay is installed over a space with an exposed earth floor, over radiant heat, or over an existing floor.
 

Reduction in gloss level is not considered wear-through of the finish.
 

IT IS THE RESPONSIBILITY OF THE INSTALLER AND/OR HOMEOWNER TO INSPECT THE PRODUCTS PRIOR TO INSTALLATION. If, BEFORE INSTALLATION, you discover any product that has obvious defects, please contact Sawyer’s Fine Flooring Ltd. immediately to arrange for repairs or replacement products. Sawyer’s Fine Flooring Ltd. accepts no responsibility for costs of products or labor when products with visible defects have been installed nonetheless.
 

Repair or replacement is the sole remedy. Repair or replacement is limited to Sawyer’s Fine Flooring Ltd. product only.
 

This warranty does not cover damage or warpage that occurs due to improper storage conditions on the Buyer’s premises prior to installation.
 

We assume no responsibility for incorrect installation or damage to product or surrounding flooring caused by incorrect installation. It is critical that all installations are done in compliance with the procedures outlined in the Sawyer’s Fine Flooring Ltd. installation instructions. Failure to install in accordance with the instructions will void all warranties. Detailed instructions are available on-line at www.sawyerswood.com or can be obtained by calling Sawyer’s Fine Flooring Ltd. at 1-204-509-6186.
 

Hardwood flooring and inlays are natural products and will expand and contract due to seasonal changes in temperature and humidity, causing changes in the joinery of the flooring products. These changes in joinery are not considered defects. To minimize these changes as much as possible it is vital that reasonable humidity conditions (35–45% humidity at 60–75°F / 16-24°C) are maintained consistently. It is also important to allow time for proper acclimation of the product to the home’s climate conditions.
 

No warranty coverage is provided for flooring that experiences glue bond failure, cupping, buckling, gapping or cracking due to inadequate, excessive or widely fluctuating humidity levels. We assume no responsibility for deterioration of our product after final work (either sanding or finishing) that may occur due to failure to seal wood, inadequate protection of wood surfaces from weather or human elements, pets’ claws, expansion, contraction or warping of wood caused by dryness, humidity or moisture that is out of our control.
 

Color and grain variation, mineral streaks, sap pockets, small knots, ray flecking or other variations can occur. We cannot warrant against natural variations, nor the differences in color, grain or appearance of product samples, surrounding field floor, millwork and other wood products, and the color, grain and appearance.
 

This warranty does not cover color changes to any products which result from UV light and/or the natural aging process of the wood.
 

In-floor radiant heating systems can significantly alter product performance. Installation is allowed over radiant-heated subfloors provided the subfloor is structurally sound and the heat is regulated not to exceed 80°F / 27°C.
 

Damage caused by natural or man-made disasters including, but not limited to, leaking or broken plumbing, standing water, fire, excessive rainfall, hurricanes, tornadoes, flooding or other disasters are not covered by the terms of this warranty. Failure to properly maintain your wood floor or decorative inlays will void all warranties. For maintenance recommendations, contact the National Wood Flooring Association at www.nwfa.org  or call 1-800-422-4556. 
 

THERE ARE NO IMPLIED WARRANITES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PURPOSE, EXTENDING BEYOND THE TERMS OF THIS WARRANTY, AND EXCEPT AS SET FORTH HEREIN, THERE ARE NO OTHER WARRANTIES BY SAWYER’S FINE FLOORING LTD. EXCEPT FOR THE SPECIFIC REMEDIES SET FORTH HEREIN, SAWYER’S FINE FLOORING LTD. SHALL HAVE NO LIABILITY FOR ANY DAMAGES, INCIDENTAL OR CONSEQUENTIAL, RESULTING FROM THE PURCHASE, INSTALLATION OR USE OF THE SAWYER’S FINE FLOORING LTD. PRODUCT. THE TERMS OF AND REMEDIES AVAILABLE UNDER THIS LIMITED WARRANTY CAN ONLY BE MODIFIED OR EXTENDED IF EXPRESSLY AUTHORIZED, IN WRITING, BY AN AUTHORIZED REPRESENTATIVE OF SAWYER’S FINE FLOORING LTD.

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